Case Manager

Seeking upbeat, driven individuals who are looking for a long-term position within a growing company.

Our client service representatives provide valuable consultation to veterans and their families, regarding eligibility, supporting documentation, and long-term care planning.

Duties & Responsibilities:

• Meeting and completing phone appointments with clients as scheduled
• Review and prepare documentation as part of our consultation service.
• Document & analyze information promptly; ability to spot errors and make changes as needed to complete a case
• Simultaneously provide daily phone and email support to several clients and ensure that
• each client’s needs are attended to
• Must be comfortable meeting weekly quotas as set by management
  
  
  

Qualifications for this Position:

• Customer service driven; with a passion for helping/assisting others
• Excellent organizational and time management skills
• Exceptional verbal and written communication; must be comfortable communicating via phone
• and email.
• Must be computer literate in Microsoft Office, Google Drive, G-mail, Google Calendar and
• comfortable with learning how to use CRM databases.
• Have office admin/clerical experience
• Must be able to multi-task
  
  
  

Work hours: 7:00 AM – 3:30 PM PST or 7:30 AM to 4:00 PM PST

Interested applicants; please send a short paragraph about yourself and what you are looking for in a career along with an updated resume.