Operations Manager

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources
  
  

Job Description:

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will help us solidify our relationships in the community and create additional pipelines of referrals that drive new business, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment.

Learn more about how we show we value our team and why they love working at ComForCare.

Benefits

• Paid Time Off
• Referral program
• Working Advantage Discount Program
• Free legal consultations
• Pharmacy discount card
• Virtual Concierge services
• Employee Assistance Program
• Auto, Home & Pet Insurance
• Identity Theft Protection
• Short-Term Disability Insurance
• Accidental Injury Insurance
• Critical Illness Insurance and more
  
  

What We Are Looking For:

• High school diploma or G.E.D. certificate
• Minimum of one (1) years experience in staffing and operations or related field
• Self-driven and self-disciplined, determined to independently drive results
• Marketing experience in a health care setting strongly preferred but not required.
• Ability to effectively communicate and interact with referral sources, clients, clients’ families and team members
• Knowledge of social media, SEO, etc. strongly considered.
  
  

What You Will Be Doing:

• Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences
• Providing direction and supervision to a team including schedulers, recruiters, care coordinators
• Process billing/payroll
• Implementing and monitoring workflow systems and control mechanisms
• Ensuring job performance complies with agency policies, procedures, and regulatory standards
• Participating in agency quality improvement activities and attending required meetings and educational programs
• Visits to potential referral sources on a weekly basis
• Develop, establish, maintain and strengthen relationships with major referral sources, (e.g., Social Workers, Case Managers, Discharge Planners, Hospitals, Assistant Living Facilities, Admission Coordinators, Senior Communities, Rehab Centers, Hospice and other Health care Provider Professionals)
• Provide referral sources with information about ComForCare in a manner that will encourage referrals
• Conduct research on new and untapped referral sources
• Conduct sofa visits to educate potential clients and families on home care services in a way that will encourage new client to sign on
• Conduct large group and one-on-one presentations on various topics as necessary. These presentations may be directed to referral sources
• Be available during non-traditional hours as needed to manage and grow the business
• Other duties as assigned
  
  

Compensation: $21.00 - $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be:

• Treated with respect and dignity.
• Provided exceptional training on a regular and ongoing basis.
• Are never alone in the field - support is always available.
• Thoughtfully matched with clients that they are compatible with.
  
  

Join our team and be a part of a certified Great Place To Work! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work.

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.