Director of Operations

Description

The Director of Operations will oversee and drive operational excellence across all production sites for CFS Technologies for both plants located in North Little Rock, AR. This key leadership role focuses on building a cohesive, high-performing team, fostering collaboration, ensuring timely project execution, and supporting employee development. Reporting directly to the Site President, this position is pivotal in establishing scalable operational systems to support company growth and enhance organizational efficiency.

CFS Technologies, a private equity-backed company under Union Park Capital, has annual revenues of $45M and anticipates significant organic and acquisitive growth. This role requires a dynamic leader with a proven track record in operations leadership within manufacturing.

Requirements

KEY RESPONSIBILITIES

• Team Leadership & Collaboration:
• Cultivate a culture of teamwork, accountability, and open communication.
• Foster cross-departmental collaboration to align operations with strategic goals.
• Act as a mentor and coach to develop team members’ skills and leadership capabilities.
• Operational Strategy & Execution:
• Develop and implement systems to provide critical operational insights and drive continuous improvement initiatives.
• Establish and maintain a consistent operational cadence with clear KPIs and performance metrics.
• Lead operational planning, including production workflows, quality systems, and workforce optimization.
• Project Management:
• Manage and execute projects to completion with measurable results, ensuring deadlines and goals are met.
• Design and implement operational workflows for new facilities or systems as required.
• Employee Development:
• Oversee recruitment, onboarding, and retention strategies.
• Promote a positive work environment through structured training and professional growth opportunities.
• Quality & Process Improvement:
• Drive lean manufacturing and continuous improvement initiatives.
• Ensure consistent quality standards across all production sites.
• Operational Reporting:
• Develop and execute predictive, activity-based KPIs for real-time decision-making.
• Provide regular updates to leadership on production output, quality metrics, and operational improvements.
  

Requirements

• 10+ years of progressive experience in operations, with a focus on team building and collaboration.
• Proven success in project management, production scaling, and integration of acquisitions.
• Strong technical and problem-solving skills with the ability to manage complexity.
• Excellent communication and interpersonal skills to lead diverse teams effectively.
• Proficient in MS Word, Excel, PowerPoint, and Outlook; ERP experience preferred.
• Experience in lean manufacturing, private equity-backed environments, and global sales operations is a plus.
  
  

FIRST 90 DAYS PLAN

• Assessment & Immediate Actions:
• Conduct a comprehensive review of current operational workflows, quality systems, and workforce capabilities.
• Identify gaps and implement actionable improvements for efficiency and consistency.
• Goal Alignment & Team Engagement:
• Establish clear, measurable goals for all team members aligned with company objectives.
• Initiate team-building workshops and set expectations for collaboration and accountability.
• Operational Metrics:
• Define and implement KPIs for production output, quality metrics, and employee performance.
• Ensure alignment with long-term strategic objectives.
• Project Prioritization:
• Develop a roadmap for critical projects, including new facility workflows and process standardization.
• Execute short-term wins to build momentum and establish credibility.