Information Systems Assistant

Responsibilities

• Provides basic technical support on relevant hardware and software systems applications in assigned area.
• Installs application systems software and hardware according to specifications.
• Supports senior staff in the creation and maintenance of application software within Lotus Notes, Microsoft Access and web-based architectures, etc.
• Assists in the preparation of technical and user documentation, as well as in the production of training materials.
• Provides support on software development matters, including security, data integrity and recovery.
• Assists with needs assessment for new systems (including modifications to existing systems).
• Performs ongoing reviews with users and developers and responds to requirements.
• Requests, implements, provides operational support and maintains various applications.
• Performs other related duties as required.

Competencies

• Professionalism: Knowledge of relevant programming language(s) and basic programming skills. Good technical skills, ability to participate in development and maintenance of applications, provide user support. Ability to respond to changing requirements and assignments, apply good judgment in the context of assignments given. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology.
• Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

High school diploma or equivalent is required.

Work Experience

A minimum of five years of experience in planning, design, development, implementation and maintenance of computer information systems or related area is required. The minimum years of relevant experience is reduced to three for candidates who possess a first-level university degree or higher. Experience in applications and systems delivery is required. Experience in iterative software development methodology (e.g., Agile) project management is required. Experience with other software methodologies (e.g., Waterfall, Lean IT) is desirable. Experience in data modeling, data analytics and reporting is desirable. Experience with business analytics including: data visualization, statistical concepts, technical platforms such as Power BI and Tableau is desirable. Experience working on sanctions/restrictive measures data management is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, both oral and written fluency in English is required. Knowledge of another official United Nations language is desirable.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by a competency-based interview.

Special Notice

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.