National Account Training Lead - Retail

Who We Are

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment isn't just to nurture skin, but also to redefine industry standards with revolutionary skincare innovations. With a commitment to innovation, sustainability, and excellence, Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of expansion. And you could be a part of this adventure!

What You'll Do

We are seeking a passionate and dynamic National Accounts Training Lead to elevate retail performance through strategic event and brand-focused education. This role emphasizes partnerships with Sephora and ULTA to foster brand connection and loyalty. You will be responsible for delivering comprehensive training to store associates, licensed professional skin therapists, Dermalogica Instructors, and Dermalogica Sales teams.

The above typical duties are characteristic of this job and demonstrate a level of difficulty and are not intended to list or limit the duties which may be required or assigned to employees in the classification.

ROLE SUMMARY:

This position leads training initiatives and supports key events, ensuring alignment between education and account goals. You will collaborate with sales to integrate field education strategies that enhance performance and meet specific account objectives. Additionally, the National Accounts Training Lead will provide in-store event support, facilitating educational experiences that engage clients and elevate brand presence.

Key Responsibilities:

• Assists the Sales Director for ULTA/Sephora and National Retail Sales Director in achieving sales and account targets.
• Implements training programs and educational assets across various training touchpoints to enhance overall educational initiatives.
• Supports Regional Sales Managers to align field education with account goals.
• Serves as the training lead for instructors and sales teams, providing in-store floor training, coordinating events, and facilitating offsite visits.
• Supports Sales Events Manager by attending key Masterclass and VIP events for ULTA/Sephora, ensuring strategic market support and alignment with event goals.
• Ensures clear communication and collaboration with the National Accounts Manager to align training initiatives with broader corporate objectives while focusing on field execution.
  
  

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidates must be based in an area with a significant retail market presence and reside in a major metropolitan area.

EDUCATION and EXPERIENCE:

• Current esthetics license
• Previous on-floor retail experience required
• Experience in training or related function, preferably in a retail environment
  
  

INTERNAL CANDIDATES

• Minimum 2 years’ experience as a Dermalogica Instructor
• Senior Instructor level preferred, but not required.
  
  

OTHER SKILLS and ABILITIES:

• Microsoft Office proficiency
• Flexible
• Upbeat, positive attitude
• Desire to help others succeed
• Drive to create team mentality and strong working partnerships
• Amiable and approachable
  
  

What You'll Bring

Key Qualifications:

• Must live in a major metropolitan area within 1 hour from the airport
• Bachelor's degree is highly desirable
• Esthetics license is highly desirable
• Multi-door experience is strongly preferred
• Successful retail sales and operations background in the skin care or beauty channel
• Ability to work a flexible schedule based on market needs - typically Tues-Sat.
• Ability to travel by car and plane for business purposes.
• Multi-state travel
  
  

Key Skills and Abilities:

• Forward-thinker and problem-solver
• "Roll-up-your-sleeves" attitude, enjoys working alongside team members and training in-store staff.
• Must be able to work independently with minimal supervision
• Thrives in a fast-paced, agile environment
• Professionalism and excellent problem-solving skills
• Effective educator and adept at handling multiple tasks under pressure
• Innovative, strategic thinker with the ability to adapt and revise plans as needed
  
  

What We Offer

• Competitive Compensation
• Excellent bonus plan
• Vehicle Reimbursement Program
• Medical, Dental, Vision Insurance
• Paid Time Off
• Monthly Product Allowances
• 401(k) plus company matching
• Fitness Reimbursement
• Tuition Reimbursement
• Life/Accident/Disability insurance
• Wellness programs
• Paid family leave
• Domestic partner benefits
• Education/training programs
  
  

Why Join Us?

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.
  
  

Ready to play a pivotal role in the world’s leading skincare brand? Hit the Apply Now button! Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Dermalogica LLC, a Unilever Prestige company, embraces diversity, equity, and inclusion. We are committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Dermalogica.