Operations Planner - #9828312
FreightPlus
Date: 1 week ago
City: Quincy, MA
Contract type: Full time
FreightPlus is an industry provider of data-driven transportation management, offering businesses customized and fully tailored managed transportation solutions in a boutique environment where clients get the individual attention they deserve. FreightPlus combines first class customer service with innovative technology and industry best practices to help mid-size and growing companies work efficiently in the $800B domestic transportation market. The Company is ranked #184 in the most recent Inc. 5000 list of fastest growing companies. Visit FreightPlus.io for more information.
FreightPlus is seeking an Operations Planner to join our team! The Operations Planner is responsible for the day-to-day planning and execution of our customers’ freight as well as is the customer facing operator that identifies areas of improvement to increase efficiency. This is an associate-level position with lots of room to grow within the organization!
Operations Planner Responsibilities
Primary Coordination: The operations planner serves as the primary coordinator of enterprise customer freight. This includes appointment coordination, carrier rating, route guide adherence, load tendering, and load optimization, by combining orders where applicable.
Customer Shipper/Receiver Communication: The operations planner is responsible for learning how to best partner with recurring origin and destination facilities. That includes understanding each site’s appointment-making process, shipping/receiving point of contacts, site limitations/challenges, and regular assets that pick/up deliver at set locations.
Customer Education: The operations planner provides best practices and continuous education to the customer through day-to-day communications to their customers.
Client Service: The operations planner acts as the first recipient for incoming emails for customers, and should provide prompt, accurate feedback to those requests.
Operational Improvement: The operations planner is responsible for identifying and reporting operational inefficiencies as well as serves as the point of contact between the client and internal teams when driving operational improvements.
Required Experience And Knowledge
Previous experience in transportation, operational planning, enterprise customer service or other related fields
Strong project management skills
Ability to prioritize and multitask
Ability to work in a fast-paced environment
Excellent written and verbal communication skills
Ability to work well in teams
Requirements
Bachelor's degree in a relevant field
Prior experience in template development or related field is preferred
Strong knowledge of template design principles and best practices
Proficiency in relevant software and tools (e.g. Microsoft Office Suite, Adobe Creative Suite)
Excellent organizational skills and attention to detail
Strong problem-solving and analytical abilities
Ability to work independently and collaboratively in a fast-paced environment
Excellent communication and interpersonal skills
Benefits
Competitive salary and benefits package offered, including health insurance, retirement plans, and professional development opportunities.
FreightPlus is seeking an Operations Planner to join our team! The Operations Planner is responsible for the day-to-day planning and execution of our customers’ freight as well as is the customer facing operator that identifies areas of improvement to increase efficiency. This is an associate-level position with lots of room to grow within the organization!
Operations Planner Responsibilities
Primary Coordination: The operations planner serves as the primary coordinator of enterprise customer freight. This includes appointment coordination, carrier rating, route guide adherence, load tendering, and load optimization, by combining orders where applicable.
Customer Shipper/Receiver Communication: The operations planner is responsible for learning how to best partner with recurring origin and destination facilities. That includes understanding each site’s appointment-making process, shipping/receiving point of contacts, site limitations/challenges, and regular assets that pick/up deliver at set locations.
Customer Education: The operations planner provides best practices and continuous education to the customer through day-to-day communications to their customers.
Client Service: The operations planner acts as the first recipient for incoming emails for customers, and should provide prompt, accurate feedback to those requests.
Operational Improvement: The operations planner is responsible for identifying and reporting operational inefficiencies as well as serves as the point of contact between the client and internal teams when driving operational improvements.
Required Experience And Knowledge
Previous experience in transportation, operational planning, enterprise customer service or other related fields
Strong project management skills
Ability to prioritize and multitask
Ability to work in a fast-paced environment
Excellent written and verbal communication skills
Ability to work well in teams
Requirements
Bachelor's degree in a relevant field
Prior experience in template development or related field is preferred
Strong knowledge of template design principles and best practices
Proficiency in relevant software and tools (e.g. Microsoft Office Suite, Adobe Creative Suite)
Excellent organizational skills and attention to detail
Strong problem-solving and analytical abilities
Ability to work independently and collaboratively in a fast-paced environment
Excellent communication and interpersonal skills
Benefits
Competitive salary and benefits package offered, including health insurance, retirement plans, and professional development opportunities.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Similar jobs
Data Engineer -Sr. ETL Developer, AVP
State Street,
Quincy, MA
$90,000
-
$142,500
per year
1 week ago
Who We Are Looking ForWe are looking for self-motivated hands-on Data Engineer- Sr software Development for state street’s AML Transformation program. Candidate will closely work with Technical and business teams based in Boston in an agile fashion to develop Technical solution for AML Transaction Monitoring and other compliance Program.What You Will Be Responsible ForAs Application Developer you willBe responsible for...
Account Specialist, Sales Development
Comcast,
Quincy, MA
6 months ago
Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with...
Corporate Collections Specialist
Vaco, LLC,
Quincy, MA
6 months ago
Vaco has partnered with our client to hire a Corporate Collections Specialist to join their team. Candidates must have collections experience or a strong back in customer service with an interest in moving toward finance.Where: Quincy, MAPay: $21- $24/hour based on experienceWhen: Immediate needMonday – Friday, 8:00-5:00Responsibilities• Contacts business customers concerning past due balances following established policy and procedures• Accepts...