Call Center Representative

Join Our Team at All-Weather Seal of West Michigan as an Outbound Call Center Representative!

Are you a customer-focused individual with strong communication skills? Do you have a passion for helping others and enjoy generating leads? All-Weather Seal of West Michigan is looking for motivated individuals to join our team as Outbound Call Center Representatives! If you’re excited to start your career in a dynamic, growing company, we want to hear from you!

About Us: All-Weather Seal of West Michigan is a trusted leader in the home improvement industry, known for our exceptional customer service and high-quality products. As we continue to grow, we’re seeking enthusiastic individuals to help us connect with potential customers and drive our success. With a commitment to excellence and a strong team-oriented culture, we offer a supportive environment where you can grow both personally and professionally.

Position Overview: As an Outbound Call Center Representative, you will play a key role in reaching out to potential customers, generating leads, and setting appointments for our team. This is a fantastic entry-level marketing position that provides hands-on training and career development opportunities within our marketing and customer service departments.

What You Will Do

• Lead Generation: Reach out to potential customers, discuss upcoming or current home improvement projects, and generate leads. (No cold calling required!)
• Customer Interaction: Professionally engage with customers, address inquiries, and provide product information.
• Appointment Setting: Schedule appointments for consultations.
• Problem Resolution: Listen carefully to customer concerns, offer effective solutions, and ensure their needs are met.
• Data Entry: Log customer interactions and maintain accurate records in our CRM system.
• Team Collaboration: Work closely with team members and supervisors to improve your skills and meet performance goals.
  
  

What You Need

• Strong verbal communication skills
• A customer-centric mindset and problem-solving ability
• Basic computer skills and familiarity with CRM systems is a plus
• Ability to work evenings and weekends as needed
• Positive attitude and a willingness to learn
  
  

What Motivates Our Team

• Competitive hourly wage with bonus opportunities
• Paid training with ongoing support to help you succeed
• Career growth opportunities within both the Marketing and Customer Service departments
• Flexible schedule with options to work evenings or weekends
• Fun and supportive team environment
  
  

Ready to get started? If you’re a driven, friendly individual with excellent communication skills, we’d love to have you on our team! Apply today to begin your career with All-Weather Seal of West Michigan and help homeowners achieve their home improvement goals.

Position Type

• Entry-Level, In-Person, In-Office
  
  

We’re excited to meet you—apply now and start making a difference with All-Weather Seal!