Admin Assistant

Staffing Resources


Date: 1 week ago
City: Alpharetta, GA
Salary: $20 - $22 per hour
Contract type: Full time
Executive Assistant Role

Customer Service:

  • Calling clients to invite / thank them for coming to the event.
  • Schedule team travel and training.
  • Events
  • Coordinate & execute client events.
  • Amplify & Implement Open House Experience.
  • Calendar and agenda management.
  • Schedule vendors to present at our weekly team meetings.
  • Review and finalize team meeting agendas.
  • Ensure accuracy of closings dates and locations in Agent calendars.
  • Coordinate moving into new office space.

Listings/ Home To Sell

  • Gather listing timeline information.
  • Coordinate with vendors
    • Photography.
    • Staging.
    • Georgia 411.
  • Open House signs and supplies, install and pickup v. Sign and lockbox installation and pick-up.
  • Prepare marketing material orders
    • Onboarding materials i.e, business cards.
    • Door knocking materials, i.e, flyers.
    • Open house materials i.e, listing booklets.
  • Closings
    • Scan and copy closing documents and electronically file b. Deliver closing checks to MCA.
  • Office supplies
    • Ensure inventory is maintained.
    • Prepare orders for low inventory.
  • Assemble and prepare documents for
    • Listing appointments.
    • On-site buying consultations.
    • New contracts.
  • Gift orders
    • Prepare mail outs for referral gifts.
    • Prepare cutting board orders for buyers c. Prepare closing gifts.
    • Baby blanket gifts.
  • Item Mail Outs and Returns
    • Handle returns to vendorsb. Prepare birthday and anniversary lists for monthly mailings.
    • Prepare market data and gather addresses for prospecting mailers.
    • Deliver mail outs to post office i.e, referral gifts, monthly CMAs, etc.
  • Agent On/Offboarding
    • Schedule meetings between agent and Team Leader.
    • Update onboarding/offboarding system with appropriate information.
  • Finances
    • Calls to vendors for booking, refunds, etc.
    • Pay invoices to vendors (staging, photography, etc.)
  • Electronic Filing
    • File documents in appropriate Google Drive folders i.e, Chartmasters.
  • Systems
    • Execute systems for sellers, buyers, lead generation, database management, information management, and back-office support.
    • Create and maintain operations manual that documents all systems and standards.
    • Support marketing efforts to generate additional business.
    • Ensure monthly newsletters go out to database and Agents.
    • Ensure a clean and up-to-date database is maintained.
  • Hiring
    • Support Team Leader in hiring and training team members.
  • Project Assistance
    • Monthly CMAs.
    • Other various projects.
  • Agent Experience:
    • Arrange for Birthday celebration of Agents and Staff - Surprise & Delight b. Arrange for Monthly Individual Lunch with Team Leaders.
    • Arrange for Annual Awards Ceremony.
    • Arrange for Monthly / Quarterly Awards in Team Meetings.
Qualifications

  • Proficient in G-Suite, Canva
  • High School Diploma
  • 2+ yr work experience
  • Standard Behaviors of an Director of Operations
  • Be nice.
  • Best utilization of Time always.
  • Have a sense of urgency always.
  • A positive attitude will be maintained at all times while in the office
  • Personal information about clients, customers, employees, staff, etc, is to be kept confidential.
  • The philosophy of The TEAM will be promoted at all times.
  • Professional/Business Casual Dress should be maintained at all times.
  • A high standard of integrity shall be maintained.
  • Tracking boards will be used to visualize office/team goals.

Key Skills – What behavioral traits, attitudes, and skills are required?

  • Strong written and verbal communication skills.
  • Great ability to focus.
  • Concerned about doing things the right way.
  • Calm under pressure.
  • Learning based.
  • Service-based attitude.
  • Proven ability to succeed.
  • People Contacts and Interactions – What are the primary people contacts in this job (who, why, and how often)?
  • Team Leaders – daily.
  • Administrative Team (as appropriate to team structure) – daily.

Hours: 8:30am - 5:30pm Monday - Friday In-office.

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