Business Services - Central Switchboard

Olmsted Medical Center


Date: 2 weeks ago
City: Rochester, MN
Contract type: Full time
Job Details

Description

0.9 FTE - Day Shifts - Shifts Vary

Starting Pay - $18.46 to $23.08 (Based on Experience)

At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving trends, Olmsted Medical Center offers the following for employees who are employed at a 0.5 FTE or higher.

  • Medical Insurance
  • Paid Time Off
  • Dental Insurance
  • Vision Insurance
  • Basic Life Insurance
  • Tuition Reimbursement
  • Employer Paid Short-Term Disability and Long-Term Disability
  • Adoption Assistance Plan

Qualifications

  • Computer skills required
  • Medical terminology preferred
  • Strong interpersonal and communication skills
  • Strong written and verbal communication skills required
  • Previous switchboard experience preferred

Job Responsibilities

  • Answers incoming calls in a professional, courteous manner and transfers calls appropriately.
  • Assesses and prioritizes emergency telephone calls.
  • Overhead pages clinicians, staff, and patients.
  • Maintains and updates reference material.
  • Utilizes TTY machine to communicate with hearing-impaired patients.
  • Attends education.
  • Other duties as assigned.

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