Learning & Development Specialist

Who We Are

At ProService Hawaii, we're not just another company-we're a tribe of passionate people committed to empowering employers and their employees across Hawaii. People are at the heart of everything we do. We know that running a business in Hawaii comes with challenges-from regulatory complexity to high costs. That's why we're dedicated to supporting both our clients and our team, fueling the "Why" behind everything we do.

We're the largest local HR partner trusted by over 3,000 employers and 50,000 employees, providing expert HR consulting, training, benefits, payroll, risk support, and more. We help organizations effectively hire, manage, and grow their teams with confidence. Headquartered in Hawaii with offices on Oahu, Maui, Kauai, and the Big Island, we've been voted Best Place to Work for over 18 years. Join our diverse and resilient team, and together, we'll make an impact.

What You'll Do

ProService is seeking a Learning and Development Specialist, who will play a pivotal part at the intersection of our Client HR Trainer and Instructional Designer roles. As an expert in training curriculum development, you'll spearhead the creation of innovative learning experiences. Your skills will be instrumental in designing visually captivating and interactive training materials. Come join our dynamic team, helping us deliver top-notch HR and professional development training to ProService's diverse client base.

• Instructional Design: Utilize instructional design skills to develop instructional materials for ProService client training programs. Example materials include instructor-led, blended, video, and webinar curricula, reference tools, and other learning materials.
• Training: Facilitate and lead training in a variety of formats. This may include but not be limited to classroom, webinar, podcast, and on-demand formats. Travel, up to 30%, may be required.
• Coordination: Coordinate logistics for training events. This may include locating and securing venues, communicating to attendees prior to and after training, ordering food, securing equipment, delivering materials and setting up rooms.
• Organization:
• Document client interactions using our CRM system (Salesforce). Submit training completion reports or other reports as required.
• Manage multiple projects at one time while executing on deliverables within established timeframes and parameters. Prioritize to adjust to changing deadlines or business needs.
  

What You'll Bring To The Team

• Located in Oahu, HI and can regularly come into our Hawaii Kai neighborhood office.
• 5+ years of experience designing and developing learning materials and programs. Examples include teaching experience and/or prior work in the field of learning and development.
• Excellent public speaking skills.
• Comfortable on camera for webinars, on-demand videos, social media, and other projects as needed.
• Outstanding organizational, planning, and prioritization skills.
• Acts as a Team Player, proactively reaching out to peers, fostering collaboration, and partnering effectively with leadership.
• Deep care for customer service, consistently exceeding expectations for satisfaction with our clients.
• Excellent written and verbal communication skills
  
  

Your unique background, perspectives, and experience matter to us. Even if you don't check every box, we encourage you to apply and share your story.

WHY YOU'LL LOVE PROSERVICE

About

At ProService Hawaii, we don't just talk about growth-we live it. We offer a dynamic, inclusive environment where your voice matters, your ideas are celebrated, and your potential is limitless. Here's what you can expect:

• A Purpose-Driven Culture: Join a team that values integrity, collaboration, and continuous improvement. We are passionate about making a difference for our clients and our community.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of meaningful projects that drive change.
• Growth & Development: With our focus on learning and growth, you'll have access to leadership development programs, mentorship opportunities, and a path to advance your career.
• Hybrid & Remote Work Options: We offer a flexible hybrid work environment for Hawaii-based candidates. We are also open to remote candidates on the U.S. mainland, as long as you're available to work in Hawaii Standard Time (HST). This allows us to work as one team, no matter where you are.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work. The pay range for this role is $80,000.00 - $100,000.00 per year, depending on experience and qualifications.