Director of Operations

Job Title: Director of Operations

Department: Executive Leadership

Reports to: Executive Director

Location: Oahu

Collaborates with: Director of Administration, Director of
Fundraising and Strategic Communications,
Board of Directors, Executive Director, Workforce Development ProgramManager

Supervises: ProgramManagers, Department Leads, and Equipment Manager

Job Purpose: Oversee the day-to-day activities of the organization, ensuring that the organization is
managed and performing efficiently and effectively.

Primary Responsibilities and Duties:

• Establish quantitative and qualitative guidelines and standards by which the organization's

efficiency and effectiveness can be evaluated.

• Collaborate with ProgramManagers to identify opportunities for improvement.
• Review, analyze, and evaluate operational procedures.
• Implement policies and procedures that will improve daily operations.
• Ensure work environments are adequate and safe.
• Oversee Deconstruction, Redistribution, and Hawaii Island operations, ensuring each is reaching

goals set by departmental and executive leadership.

• Work in conjunction with Workforce Development, Volunteer Coordinator & Equipment Manager

within their respective roles.

• Work with the Director of Administration to plan, evaluate, monitor, and forecast revenues and

expenses in each department to achieve the organization’s financial goals.

• Communicate and explain new directives, policies, or procedures to managers; for major changes,

meets with entire operations staff to explain changes, answer questions, and maintain morale.

• Improve customer service and satisfaction through policy and procedural changes.
• Lead coordination and integration of efforts among operations, engineering, technology, and

customer service divisions to produce smoother workflow and more cost-effective business
processes.

• Project a positive image of the organization to employees, customers, industry, and community.
• Perform other related duties as assigned.

Qualifications:
A thorough understanding and knowledge of organization’s systems, practices, policies, and

operations.

• High proficiency in Mac OS computers and Google Workspace applications.
• Ability to direct and manage all aspects of the organization’s operations.
• Excellent organizational skills.
• Demonstrated ability to meet deadlines and to move projects forward.
• Ability to demonstrate professionalism and values of organization to the public and company

contacts.

• Demonstrate sincere enthusiasm for diverting C&D for reuse to benefit the environment and

community.

• Ability to work independently under minimal supervision.
• Excellent oral and written communication skills.
• Ability to work effectively with a wide range of individuals of diverse backgrounds.
• Demonstrate grace and humor under pressure.
• Ability to multi-task and switch tasks efficiently.
• Commitment to sustainable practices and community.
• Commitment to preserving and maintaining the organization’s resources.
• Superior managerial and diplomacy skills.

Position highlights:
Forge a new industry, help our community be more sustainable and cultivate the circular economy

in Hawai’i

• Work with a fun, dynamic, committed team
• Opportunity to be innovative and creative
• Work in a well-equipped, comfortable office

Compensation, benefits, and resources:
Annual Salary of $55,000 (paychecks weekly)

• Performance bonus - 10% of monthly salary if goals are met
• Paid vacation and sick time (accrued)
• Health & prescription drug insurance (HMAA Option Plus Two) after four weeks of continuous

employment

• Elective dental and vision insurance is available (HDS Premium Plus; HMAA High Option Vision)
• Material credit & 20% Employee Discount at Redistribution Centers
• Retirement plan (Vanguard 403B)