Practice Coordinator

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: $64,350 - $67,000

Position Summary

The Department of Neurology is currently looking for an experienced and energetic Full-time Practice Coordinator. The Practice Coordinator will maintain quality of operations and report to the Practice Manager. Will provide our medical practice with administrative support, assist with the day-to-day practice operations ensuring the highest level of customer service delivery, practice, support, and patient confidentiality. This position does require flexibility in shift hours and traveling off site.

Responsibilities

• Provide assistance in the day-to-day administration of the department.
• Ensure timely and smooth patient flow, monitor physician schedules in EPIC.
• Review weekly schedules and adjust the schedules as needed.
• Confirm patient appointments, ensure providers schedules are at full capacity.
• Assisting Practice Manager with opening provider schedules on EPIC.
• Answer telephones, route callers, take messages and provide routine information to callers in a professional and efficient manner.
• Schedule patient appointments, prioritizing new patients with the nurse navigator.
• Obtain medical records from external facilities.
• Verify insurance coverage, pre-certify/authorize patient visits and procedures as needed.
• Assist with coordination of care for the patient.
• Sorting and distributing the division’s mail to respective recipients.
• Monitoring Telemed messages during business hours.
• Perform financial transactions and related functions when appropriate.
• Other duties as assigned.

Minimum Qualifications

• Requires a bachelor's degree or equivalent in education and experience.

Other Requirements

• Manage time appropriately to meet patient and department needs.
• Ability to work independently and as a team member.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.