Food Service Associate
IKEA
Date: 1 week ago
City: Charlotte, NC
Contract type: Full time
Why we will love you
Food is your passion, whether you’re cooking or serving customers. You know food plays a vital role in creating a better everyday life for the many people – especially when it’s honest, healthy and delicious.
What you'll be doing day to day
As a Food Service Team Member ensuring operational excellence of IKEA Food, you will:
- Prepare and maintain IKEA Food menu items according to the IKEA Food concept, adhering to food handling, health, and sustainability standards.
- Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies.
- Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance.
- Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards.
- Ensure the cleanliness and organization of dining and play areas.
- Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas.
- Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags.
- Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards.
- Implement IKEA Food policies and procedures for goods receiving and monthly inventory.
- Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers.
- Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.
Qualifications
Minimum 2 years related experience. Experience in a high-volume customer facing environment preferred. Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred. Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment.
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