Finance & Insurance Manager

Mazda of Columbia


Date: 6 days ago
City: Columbia, SC
Contract type: Full time
Qualifications

  • This is an incredible opportunity for an experienced professional who is excited by automotive F&I with a strong focus on compliance requirements and product knowledge
  • Proven ability to provide an exceptional customer experience
  • Ability to set and achieve targeted goals
  • Highly detail-oriented and organized
  • Demonstrated communication, consultative, interpersonal and organizational skills
  • Experience and desire to work with technology
  • We need a leader who can train bright new talent and who is passionate about delivering the best customer service
  • A minimum of 2years F&I experience is required


Responsibilities

  • Working in our no-haggle sales environment, the F&I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process
  • Maintain CIT under 10 days
  • Maintain PVR greater than $1500 with 35% VSC
  • Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process
  • Work directly with our employees and customers to develop relationships
  • Determine customer financing needs and payment options based on a consultative interview process
  • Present a fully transparent pricing menu to customers detailing their financing options and products
  • Process finance transactions and ensure 100% compliance with all state and federal laws and regulations
  • Follow up with customers to ensure satisfaction
  • Build rapport with customers to create a base of referrals
  • Set and achieve targeted sales goals
  • Gain superior product knowledge to effectively help customers
  • Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy
  • Provide an exceptional customer experience to drive loyalty


Benefits

  • Competitive compensation and 401k matching
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision)
  • Associate purchase and discount programs for new vehicles, services, parts, collision, and accessories


Job Description

F&I Manager

Requirements:

  • Works with GM to execute plans and reach sales goals
  • Accurately desks deals, submits deals to lenders for approval, makes credit decisions, and effectively closes deals
  • Ensure sales are structured to produce the highest profitability
  • Support the sales team during negotiations and leverage opportunities for sale enhancements
  • Coaches sales team and provides ongoing education to improve customer experience and closing rates
  • Provides a thorough explanation of benefits that come with protection programs
  • Explain the APR, finance charge, total sale price and other required disclosures on the contract
  • Maintains good lender relationships and consistently establishes new connections
  • Accurately audit team deals Post-Sale and deeply analyze for improvements
  • Prepares weekly and monthly reports as required by management
  • Responsible for the financial success of your location and employees

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