Scheduler, Dept of Surgery

Job Overview:

Under direction, plans, organizes, coordinates, and directs day-to-day activities related to the surgical and clinical activities within the Department of Surgery. The secondary purpose of the Surgical scheduler position is to provide administrative assistance to the providers. Surgical schedulers coordinate administrative tasks, scheduling and other patient care issues as directed by the physicians, APP, Practice Manager, and Director of Administration.

Qualifications:

Required:

• High School Diploma
• At least 1 year of surgical scheduling experience required
• Demonstrate professionalism and strong customer service skills required

Scheduling Requirements:

• Shift- 8:30am- 4:30pm
• Monday-Friday
• Full Time/Day

Essential Functions:

• Understand the process for precertification/preauthorization from insurance companies for imaging and procedures
• Understand basic principles of insurance coverage
• Obtain insurance information, demographic information and authorizations as needed
• Coordinate surgeries for the Department of Surgery. Communicate with Physicians per their schedules. Review patient history and medications to ensure accuracy in EMR and verify medical and or specialist clearance needed prior to surgery
• Call patients to advise of timeframe for surgery. Coordinate surgery day, arrange for pre-op testing, arrange pre/post op visits as per individual physician protocol
• Contact referring physician, provide surgery information and any pre-op orders needed for H&P and/or medical clearance
• Interact with clinical staff as needed. Ensure all pre-op orders are created and faxed to appropriate facilities and/or sent to patient, including labs, EKG, chest x-ray, urine testing, and/or communicate with patient prior to surgery to go over consents, surgical estimates, insurance authorizations; responsible for collecting monies due prior to surgery
• Complete all SSI disability forms and Letters of Medical Necessity for insurance information, as well as explain benefits to patient preparing for surgery. Respond professionally and pleasantly to telephone messages
• Obtain adequate/accurate information and delegate information appropriately
• Maintain communication with physicians, mid-level providers, patients, hospitals, insurance companies
• All other duties assigned

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer