Receptionist

Job Details

Description

St. Joseph's Center is searching for a friendly and compassionate individuals to join our team as a Receptionist. The position involves all telephone receptionist activities such as greeting visitors, taking messages and receiving deliveries. This is a full-time position with daytime hours Monday-Friday.

Full Time Benefits Include

Heath

Medical, Dental, and Vision Insurance

Access to 24 hour No Cost Telehealth for employee and dependents

Company paid Short Term Disability and Life Insurance

Healthcare Flexible Spending Account

Work / Life Balance

• Paid time off
• Paid holidays
• Attendance bonus incentive
• Growth and Support
• 401-K with company contribution and match
• Employee referral bonus
• Tuition Reimbursement
• Career Ladder Program to earn national certification
• Employee Assistance Program:
• Counseling services
• Legal and Financial services
• Child/Elder care resources
• Discount Programs with national and local companies
• Paid training
  

Essential Duties And Responsibilities

• Receives and transfers all incoming calls.
• Keeps a calendar and schedules the conference rooms.
• Takes messages for employees who are unable to receive calls.
• Distributes and keeps track of all visitor badges.
• Operates central paging system.
• Warmly greets visitors, clients and salespeople.
• Determines the needs of visitors, clients and salespeople and directs them to the proper person or office.
• Notifies appropriate caseworker when residents are being visited by family members.
• Questions any strangers entering the reception area or passing through the hall about the nature of their business in the agency.
• Report any suspicious visitors immediately to the proper authorities.
• Handles harassing phone calls.
• Receives packages and notifies the proper person of the arrival.
• Knows what to do when there is a fire drill or the fire alarm goes offr.
• Trains new staff on how to properly work the switchboard.
• Maintains confidentiality at all times.
• Comes to work as scheduled and is punctual.
• Maintains a cooperative relationship with coworkers and supervisors and creates an atmosphere of mutual respect and trust within the department.
• Is flexible to changes in duties, priorities, methods and environments.
  
  

Competencies

• Knowledge of and ability to operate telephone switchboard.
• Knowledge of organizational structure of the facility.
• Ability to carry out duties exhibiting warmth, hospitality, diplomacy and confidentiality.
• Knowledge of current practices and techniques used within an office setting.
• Excellent written and oral communication skills.
• Ability to work harmoniously with other employees and the public.
  
  

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

• High School Diploma or GED
• Prior switchboard experience preferred
• Valid PA Driver’s License
  
  

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to sit 7 or more hours per day.
• Ability to occasionally lift and/or move items weighing 10-15 pounds.
• Ability to twist upper portion of body on an infrequent basis.
• Ability to squat, bend and kneel for short periods of time.
  
  

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Non-Discrimination Policy

St. Joseph’s Center is an equal opportunity employer and provider of services and referrals to clients without regard to race, color, religious creed, disability, ancestry, national origin, age, gender, sexual orientation or limited English proficiency.