Accounts Receivable Specialist

Description

About Hawke Media

Hawke was founded on the idea that every modern business needs a CMO-level expert to lead digital marketing efforts. We customize data-driven, performance-focused solutions to help launch, scale, and invigorate businesses of all sizes, industries, and revenue models. We’re shifting the agency paradigm by putting client success ahead of our own. We’ve been featured in Forbes, Entrepreneur, INC, Business Insider, and CNN, and we can boast clients such as Red Bull, Verizon, Evite (and many, many more). We work hard and collaborate to create our dynamic culture.

Position Summary

The Accounts Receivable Specialist is responsible for managing and maintaining accurate and up-to-date financial records related to customer accounts. This role ensures timely invoicing, collections, and reconciliation of accounts while providing excellent customer service. The ideal candidate will be detail-oriented, organized, and possess strong analytical and communication skills.

Key Responsibilities

Collections

• Monitor accounts to identify overdue balances and follow up with customers to secure payment.
• Implement and track collection strategies, including payment plans when necessary.
  
  

Account Reconciliation

• Reconcile customer accounts to ensure accurate financial records.
• Investigate and resolve discrepancies in a timely manner.
  
  

Reporting and Documentation

• Generate regular reports on accounts receivable status, including aging reports and key metrics.
• Maintain detailed records of customer interactions and payments.
  
  

Customer Relations

• Respond to customer inquiries regarding invoices, statements, and account balances.
• Collaborate with internal departments to resolve disputes and improve processes.
  
  

Compliance and Process Improvement

• Ensure compliance with company policies, procedures, and relevant regulations.
• Identify opportunities to improve accounts receivable processes for greater efficiency and accuracy.
  
  

Qualifications

Education:

Bachelor’s degree in Accounting, Finance, or a related field (preferred) or equivalent experience.

Experience:

• Minimum of 1 years of experience in accounts receivable or a related accounting role.
• Proficiency with accounting software (e.g., QuickBooks, SAP, NetSuite) and Microsoft Office Suite, especially Excel.
  
  

Skills:

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and a customer-focused mindset.
  
  

Description

Key Responsibilities

Collections

• Monitor accounts to identify overdue balances and follow up with customers to secure payment.
• Implement and track collection strategies, including payment plans when necessary.
  
  

Account Reconciliation

• Reconcile customer accounts to ensure accurate financial records.
• Investigate and resolve discrepancies in a timely manner.
  
  

Reporting and Documentation

• Generate regular reports on accounts receivable status, including aging reports and key metrics.
• Maintain detailed records of customer interactions and payments.
  
  

Customer Relations

• Respond to customer inquiries regarding invoices, statements, and account balances.
• Collaborate with internal departments to resolve disputes and improve processes.
  
  

Compliance and Process Improvement

• Ensure compliance with company policies, procedures, and relevant regulations.
• Identify opportunities to improve accounts receivable processes for greater efficiency and accuracy.
  
  

Qualifications

Education:

Bachelor’s degree in Accounting, Finance, or a related field (preferred) or equivalent experience.

Experience:

• Minimum of 1 years of experience in accounts receivable or a related accounting role.
• Proficiency with accounting software (e.g., QuickBooks, SAP, NetSuite) and Microsoft Office Suite, especially Excel.
  
  

Skills:

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong problem-solving skills and a customer-focused mindset.